Useless FNB

I cannot believe the incompetence from FNB. It blows my mind away. I paid of my overdraft and requested that my account be closed as FNB is a useless bank that does not offer a quality service. On the 17th of February I was promised by Tim Fleur that my account will immediately be closed when I pay of my overdraft. We are bow on the 23rd of February and everytime I request answers, they are stuck on: give us 24 hours. ***, this is incompetence at its best and the systems take 24 hours to update. Well maybe it is time that you updat your systems and maybe try to employ people who can work tge systems. To me it seems like a circus at FNB as no one has a clue what is going on.