MB
Michelle B

1 reviews | Active since Feb 2015

30 Nov 2018, 11:15

Useless FNB atm at Mountain mill mall

Out of 20 times that I go to Mountill Mill Mall's FNB atm, I recon the cash deposit functionality only works about 1 time. This is soooo frustrating. Why do they have a atm that basically never works.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2018, 11:47
Official
Good Day,

I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.

our complaint reference number is ***NF

Again I apologize for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)