USELESS FNB - A MULTINATIONAL BANK WITH NO BACKUP SYSTEMS IN A STATE OF EMERGENCY!

FNB IS ****ING ME AROUND. I HAVE BEEN TRYING TO GET THEM TO CALL ME TO RESET MY BANKING APP SINCE FRIDAY 16 JULY, I'VE HAD NO REPLY, NONE OF MY CALLS OR MESSAGES RETURNED. THE BRANCHES ARE CLOSED (STATE OF EMERGENCY), SO I CANT GO INTO THE BANK TO UNBLOCK MY CARD WHICH I NEED REACTIVATED BEFORE I CAN RESET MY APP. I TOOK A DAY OFF WORK TODAY TO TRY SORT THIS OUT,. I PHONED FNB CLIENT SERVICES FROM 10H30 THIS MORNING, BEEN PUT THROUGH 4 PEOPLE WHO'VE BEEN USELESS, I'M STILL ON THE PHONE AS I TYPE THIS, WAITING FOR A SUPERVISOR I WAS TOLD TO HOLD ON FOR. ITS OVER 25MIN ON THIS CALL NOW, I'M STILL HOLDING. THIS IS MY ****** AIRTIME. I AM PUTTING THIS TO THE OMBUDSMAN THATS FOR SURE. THIS IS UNBELIEVABLE!!!!!!!