AvdM
Anno van der Meulen
1 reviews | Active since Feb 2019
05 Aug 2019, 11:06
USELESS FNB
I lodged a complaint last week, got a response from Catherine on 1 August with ref no ***NF, that FNB will resolve the issue within 24 hours. It is a couple of days thereafter, still no response. USELESS FNB. I WANT THIS ISSUE RESOLVED TODAY.
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Anno van der Meulen's updateReviewer Update
07 Aug 2019, 12:00On 1 August, i got a reference number ***NF. Thats all, no response or problem solved. On 5 August, i lodged the same complaint, got reference no ***NF. Still no response. Seems to me FNB just dont care, or Catherine at customer care is dead or on leave, or just don't do her job.
AvdM
Anno van der Meulen's update07 Aug 2019, 12:00
Reviewer Update
On 1 August, i got a reference number ***NF. Thats all, no response or problem solved. On 5 August, i lodged the same complaint, got reference no ***NF. Still no response. Seems to me FNB just dont care, or Catherine at customer care is dead or on leave, or just don't do her job.