SV
Stefan V

1 reviews | Active since Dec 2017

27 Dec 2017, 12:14

Useless FNB

I have been with FNB for years and have now decided to switch after coming to this branch. I have never ever seen staff this useless and slow in my life (someone tell Telkom and multi choice). I have never used hellopeter but luckily I can sit here at this branch while waiting for over 45 minutes to collect a card. Leaving FNB because I do not want to bank with a bank that has such poor cultural work ethic. Disgusting!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 13:35
Official

Good Day Mr. Stefanv1234

Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the operations team for formal investigation and feedback to yourself.

Your reference number in this regard is:***NF

You will receive feedback in 24 to 48 working hours.

Thanks

Regards

Rahim Salamaan

FNB Hello Peter Complaints Desk

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