USELESS

I relocated abroad and I still have my account in SA. I have been trying for a month now to update my details and last week there was ***** on my account. BUT seeing that they don't get back to me to update my details I am left in the dark! I gave a family member signing right on my account to avoid frustration like this and yet this family member hasn't been able to handle anything with this account because she is not me. Signing power is giving another trusted person permission to handle things on my behalf. CAN SOMEONE PLEASE CONTACT ME VIA EMAIL!!!!!!! I am no longer able to use my SA number. There has been ***** on my account, I can't draw money and my details aren't updated which I would like to do ASAP!