Useless even after 3 WEEKS

Slow, unprofessional and disorganized.

Requested a bank code over three weeks ago. Have escalated three times. They continue to send an automated email that the issue is resolved.

After two weeks they requested the form that was sent initially and a week later have still not rep**** from either of the departments cc’d or escalations.

No doubt FNB has lost its luster and is no longer interested in offering service of any level.

The chat online assistance is managed my uninformed and unprofessional people.