sL
sune L

1 reviews | Active since Aug 2012

14 Nov 2018, 08:21

USELESS EBUCKS

why did i not get my ebucks for the petrol i purchased on my card???? every month i need to ask????????????????????????????????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2018, 10:35
Official
Good day Sune, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB eBucks who will provide feedback.

Once again I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)