Useless debit card dispute department

I am really disappointed with the FNB debit dispute department, on the 8th I was coming back to Gauteng from Mpumalanga, I passed two toll gates, Machado and Middleburg I paid with my FNB aspire card the transactions didn't show until the 11th and 13th, on the 11th R104 was deducted from my account then on the 13th another R104 was deducted and two deductions of R70 went off.

I called your help service they emailed me forms to fill and dispute the transactions as the person I was speaking with could also see the same double transactions today I get feedback from your useless department who didn't bother checking my account that they don't see duplicate transactions. I sent screenprints of those transactions yet they still don't see duplication even with the proof I sent.

I am so disappointed with the treatment I received. I am even thinking of taking out my savings and canceling my account and go to a different bank. As I have been happy with the service I received from FNB until now when I have issues and I am told they don't see any issues on my account even when there is proof