Useless Customer/***** Department

Unwilling to assist ***** department. So my account has been blocked again by Mitchelene Louw and no communication was made before blocking to understand what the complaint was. Now It's been 4 days trying to get this resolved and Mitchelene refuses to communicate fully. We are simply asking for them to be open about the process needed to unblock the accounts because our business is missing out on sales and it feels as though we have to beg for Mitchelene to solve our issue.

Honestly after this I'm moving to Nedbank I am tired of your bank that refuses to help and this is not the first time dealing with Mitchelene Louw who has to be begged to assist.