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FNB customer FNB customer

1 reviews | Active since Jul 2021

08 Jul 2021, 10:10

Useless customer service

I ordered my credit card over 3 weeks ago but FNB and their stupid courier DSV keep contacting the wrong number no matter how many times I can call them, message them, email them to use my updated number when the card is on their way! But they still insist on calling my old number which means I keep missing the delivery time! Why call when you I have already given you my address and correct telephone number to call! I cannot function without my credit card!!!! Please have this sorted by the end of week Friday! I want my damn card!!!

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Replies (2)
FcFc
FNB customer FNB customer's update08 Jul 2021, 12:01
Reviewer Update
How and where will they provide feedback?????

FcFc
FNB customer FNB customer's update08 Jul 2021, 23:04
Reviewer Update
You have sent a lady by the name of Khahliso Phamotse who has still indicted she’ll give THE WRONG number to the courier!!! I don’t understand what is happening?? READ MY COMPLAINT AGAIN