GB
Gideon B
1 reviews | Active since Feb 2016
23 Feb 2016, 14:50
Useless customer service
How much more complaints must I submit before I receive feedback???<br> <br> FNB has delivered an incorrect credit card to me and has failed to correct this on numerous attempts.<br> <br> My complaint is with some team leader for 2 weeks now! <br> <br> (CAS-524563-W0K5L1) CRM:***<br> (CAS-516205-G4N6P1) CRM:***<br> (CAS-513232-K1N5Z4) CRM:***<br> (CAS-509431-D0B2C9) CRM:***<br> (CAS-500576-L7X2X1) CRM:***
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Feb 2016, 15:08Hello gideonctu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874606.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874606.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Feb 2016, 15:08
Official
Hello gideonctu,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874606.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 874606.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)