Useless customer care

Worst customer service in the world. Secure chat is useless. You wait for an hour the get rerouted 5 times before FNB drops the chat. Call center is even worse, hold on the line for 20mins in a que and when the operator picks up the call their is no audio. I've spent hours trying to reach your credit card department. Please get someone from your credit card dispute reselution to call me back.