1 reviews | Active since Jun 2016
USELESS CREDIT CARD TEAM
<p>Always dam declining me for a credit card I have every other banks credit card I just want a R2000 limit card for dam ebucks purposes but you'll decline for what I'm not over indebted and have enough money left over have clear ITC plus good affordability so why always declined I was thinking of moving to fnb but I'm having second thoughts Nedbank and absa never gave me this grief but you'll do I even have my report from transunion clear I have about 30% of income left over but no credit card from fnb my other bank credit cards are fully paid up what more do URL want I thought URL the best but I better just stick with Nedbank n absa</p>
Everyone at fnb except for Bhavish from phoenix do their job thank you Bhavish and Rivana from phoenix can't even get my credit card working can you believe ?? Says I will get communication via internet banking or email when my card is working are they trained ?
Everyone at fnb except for Bhavish from phoenix do their job thank you Bhavish and Rivana from phoenix can't even get my credit card working can you believe ?? Says I will get communication via internet banking or email when my card is working are they trained ?
Thandiwe and Daffnie you guys deserve to have jobs Bhavish and Rivana from phoenix branch need to be retrained perhaps
Thandiwe and Daffnie you guys deserve to have jobs Bhavish and Rivana from phoenix branch need to be retrained perhaps
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused . We will be addressing the service failure at the branch with Bhavish. Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
***
***
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction however we sincerely apologise for the frustration caused . We will be addressing the service failure at the branch with Bhavish. Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Best Regards,
Complaints Resolution
Daffnie Govender
***
***
Hi Daffnie
All I want is the credit card to work when I go to a ATM it says cvv failed verification I cannot withdraw or make swipe purchases it has rendered the card invalid I can't use it and nobody is helping me get my card working I will never ever go back to phoenix branch again can you guys please get my card working? Please
Hi Daffnie
All I want is the credit card to work when I go to a ATM it says cvv failed verification I cannot withdraw or make swipe purchases it has rendered the card invalid I can't use it and nobody is helping me get my card working I will never ever go back to phoenix branch again can you guys please get my card working? Please
Good Day
Thank you for your posting.
You don't have to go into a branch I have requested Thandiwe to assist you on this matter, Alternatively you may contact FNB Card directly on ***.
Apologies for the frustration caused.
Regards,
Daffnie Govender
Hello Peter Complaints
Good Day
Thank you for your posting.
You don't have to go into a branch I have requested Thandiwe to assist you on this matter, Alternatively you may contact FNB Card directly on ***.
Apologies for the frustration caused.
Regards,
Daffnie Govender
Hello Peter Complaints