Useless Consultant
<p>I received terrible service from FNB-Benmore Branch. The Lady called Portia was assisting me on my problem and clearly she doesnt have product knowledge at all. and also tyring to make me feel like a fool on the phone when I called her asking why did she tell me the wrong information. Now I have to run around like a mad chicken because of some "Portia" who doesn't tell the full information. I am so ****ed right now. I will go to another Branch to be assisted.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)