1 reviews | Active since Nov 2016
USELESS CALL CENTRE NEVER COMES BACK TO ME WITH FACTS
<p>I am apparantly a high risk with FNB because I had a loan in arrears in 2013. I NEVER HAD A LOAD IN ARREARS. I ask for details and nobody comes back to me. Then it is a Wesbank thing that was resolved in 2006!!!!! I then gets refered to my branch that cannot assist me! Thhe branch tels me I do not qualify for a loan. I do not want a loan!!!!!! Where do you get these *********** people?</p> <p>And all Iwant is e bucks, and an explanation on what is wrong with mhy credit at FNB. Time to move my account after 10 years. No oher bank has an issue with my credit</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. *** and ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. *** and ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)