RK
Ronnie K
1 reviews | Active since Jan 2015
02 Mar 2015, 13:01
Useless call centre
No answer on any numbers , *** keeps you on hold forever after being cut off for \ technical problems"for hours on end .<br> <br> Very frustrating and quite pointless banking with them ... no service when you need it .<br> <br> no response ... no service ... why have a call centre when you don't even answer ?<br> <br> <br> """
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Mar 2015, 13:33Hello **Ronnie**,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 603936NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 603936NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Mar 2015, 13:33
Official
Hello **Ronnie**,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 603936NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 603936NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)