Useless Business accounts department

Hey, I have been trying to open a business account for close to two months now. I forwarded all the documentation to them on 18/06/2015. They rep**** within 48 hours to say that it is being processed. I received a mail on 24/6/2015 to resend clear ID copies and a declaration (For proof of addressed), this was sent again to them on the 30/6/2015. From there I received another call saying they need a declaration of address again, I explained to them the proof of address to which the lady on the phone finally said yes they can accept it and she will escalate to have the account opened. Till today they have not opened it, I need to start trading. Every time I call to speak to a manager, I either hold for close to 30 min and eventually have to hang up because I cannot spend my day chasing after this nonsense. I have been a FNB customer since I was 11 years old and because of this terrible service am considering switching all my accounts to another bank. Finally spoke with a manager who said he would get back to me in 15 min. Been longer than that and still no call.