Useless bunch of Lazy IDIOT'S

If your consultants are working from home, get them better connection. I can clearly hear them and whoever is in the back ground talking but they keep saying my line is bad and they never call back. Theres nothing wrong with my line. Its working perfectly. They just a bunch of lazy assholes who refuse to help. I just need the damn balance on my loan account. This is not the 1st, 2nd or 3rd time this is happening. Get your act together FNB Loans department