sS
simz S
1 reviews | Active since Jan 2010
24 Jun 2019, 13:50
Useless bunch of idiots
This is my 2nd complaint on hello peter regarding the interest calculated on my personal credit card. My 1st complaint fell on deaf ears and was not attended too. Fnb has been giving to me run around as to who i should contact. Nobody seems to know how to assist. Numerous emails and hours waiting for the credit card division to answer their lines. For the last 4 weeks fnb has been experiencing high call volumes. What bull****! Someone needs to be held accountable for the mess up on my account. Useless bunch of idiots.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jun 2019, 14:31Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jun 2019, 14:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***