USELESS "BANKER"

The type of service ive just received from a "banker" via the app is shocking to say the least. And this is after waiting and waiting all day being number 567 on que. Perry khumalo "banker" failed to provide a solution to my issue he/she is just copying and pasting same texts and sending back to me.

My issue here is that I was trying to pay for a flight booking but kept getting an error message from the bank,meanwhile my account was being debited but i have not received any payment confirmation from the airline to proof that its paid.

i had to make another booking and managed to pay. now fnb cannot assist me to rectify my account which is currently sitting on -R1500. I am told that i have to fill in a dispute form. is my account going to be on - for 7 days while im waiting for fnb to sort out the dispute???

WHY SHOULD I PAY FOR FNB S TECHNICAL ERROR???