CS
Chris S

1 reviews | Active since May 2010

30 Mar 2015, 10:17

Useless Bank with Useless Staff

So I have been trying for 3 months for this to be sorted out and nothing has been done....despite continually been told that is being sorted out by Shane Raynor (FNB Devices Dept.)<br> <br> Here is the last email I sent him and it is the last I am saying about the matter.<br> <br> \What the hell is going on ?<br> <br> I got a message this morning stating that they cannot collect the device payments !!<br> You continue to tell me that you have sorted this out but f....all has been done.<br> I am contacting the banking ombudsman about this and I am not using my account again.<br> I am sick of dealing with FNB when they obviously don't give a damn about there clients !!! "<br> <br> FNB has lost me as a client and I will make sure everyone I know and come into contact with are made aware of what FNB thinks of their clients and how they treat them !!!!"""

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Mar 2015, 13:41
Official
Hello Bartus,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 657662.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)