USELESS BANK WITH NICE PRIVATE NAMES

Item: FNB (First National Bank)
Rating: 1
Author: Juan K

USELESS BAN****!!! I am a private wealth client with FNB. Now please know this FNB is way understaffed so this is what you do to make people believe your lies.... Try and call the call center for help and this is the response you will get "We are experiencing a higher than normal caller volume". Well well well for the last 3 months this message has been playing so if theres a higher than normal caller volume employ more people. Or wait Profits is way more important than customer satisfaction. DISCOVERY BANK HERE I OR WE COME!!!!!!!!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

01 Oct 2019, 14:32

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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FNB (First National Bank)'s reply01 Oct 2019, 14:32

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***