RF
Ricardo F
1 reviews | Active since Aug 2016
12 Feb 2020, 14:31
Useless bank wastes money and time
I have lodged a debit card dispute and was told it would take 2 working days to get back to me. Its not been a lot longer then that and after spending well over R100 of my airtime and never getting in contact with the right department because its never the correct one they send me to, and its never anyone problem. They also make it seem like I am some sort of idiot for trying to get my money back because the fnb system has charged me twice. I always get a fing sms saying how someone will "contact" me about my complaints but they never fing do
I will be switching banks FNB is useless
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Replies (1)RF
Ricardo F's updateReviewer Update
12 Feb 2020, 17:52Oh so you log another complaint. Must I now add this reference number to the other 5 that I have and yet still get ignored. I have no need for more complaint reference numbers that get ignored by your company and its employees.
Call me and help me solve the problem your bank has created.
But that will not be happening because it means you would need to have some competent employees but FNB is lacking those.
Call me and help me solve the problem your bank has created.
But that will not be happening because it means you would need to have some competent employees but FNB is lacking those.
RF
Ricardo F's update12 Feb 2020, 17:52
Reviewer Update
Oh so you log another complaint. Must I now add this reference number to the other 5 that I have and yet still get ignored. I have no need for more complaint reference numbers that get ignored by your company and its employees.
Call me and help me solve the problem your bank has created.
But that will not be happening because it means you would need to have some competent employees but FNB is lacking those.
Call me and help me solve the problem your bank has created.
But that will not be happening because it means you would need to have some competent employees but FNB is lacking those.