JN
Jamie N

1 reviews | Active since Mar 2009

19 Jul 2019, 10:42

USELESS BANK ON THE PLANET

my 4th complaint.. after my last complaint when i was told that my account will be closed in 2 - 3 working days and it was not, i get a call from fnb COMPLAINTS that says they will sort this out.. today is the 8th working days 2 weeks later and i get a call telling me that NOTHING was done but the request has been put in NOW and they CANNOT provide me with a turn around time but some time next week is when i will get feedback that my account is closed! i had to ask for an extension on my bond application because FNB wants proof that my account WITH FNB is closed! its taking 3 weeks to close an account??????????????????what the hell nonsense bull **** is this??? I WANT THAT ACCOUNT CLOSED TODAY AND CONFIRMATION THAT THIS ACCOUNT IS DAMN CLOSED! IF YOU CANNOT DO YOUR JOB LET ME KNOW AND I WILL COME AND DO IT FOR YOU!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2019, 11:52
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is:  ***NF

Regards 
Hello Peter Complaints Team

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