Useless bank

I spoke to an agent on the chat app, i was asking she must explain to me why my service fee so expensive for the month of july and since am having this account am doing the very same things every month, pay TWO accounts, send TWO ewallets, ONE trancaction of ellectricity for R359 wow if thats the case than i need to reconsider on this account than would like to say goodbye to you guys iIF 5 TRANSACTION COST ME ALMOST R400 BUCKS ON AN ACCOUNT THAT I PAY R114 PER MONTH NO NO NO. than this is ripping of people. PLEASE DONT RESPOND COZ YOU GUYS NEVER COMES BACK TO US AS USUAL, I THINK WHEN IT COMES TO CUSTOMER CARE SERVICE YOUR ARE THE WORST BANK EVER WITH ALL THE BANKS IVE BEEN WITH. IF YOU GOING TO RESPOND HERES MY NUMBER.***