1 reviews | Active since Apr 2016

28 Aug 2018, 12:27

USELESS BANK AND SIM

my unlimited package was cancelled,HOW DARE THEY! THIS WAS BECAUSE 1. I CHANGED DEBIT DATE TO FIRST - SOME IDIOT MADE IT THE 21ST 2. I CALLED FUMING 3. SHE CANCELLED IT 4. SOMEONE REQUESTED LINE GET PUT BACK 5. NO CONTACT FOR 2 WEEKS!

NO ONE called to get it back and NO ONE HAS BEEN IN TOUCH WITH ME!!! ********** 187

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 13:09
Official

Good Day Yajna Gold ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***