TR
Thomas R

1 reviews | Active since Mar 2009

17 Feb 2022, 11:49

USELESS BANK!

On 11 February I complained about the difficulty to open a business bank account with FNB. It is today the 17 th and the account is STILL not open. FNB, are you guys kidding me??? This is a bit too early for an April fool's joke! So even after complaining on Hellopeter you still do not deem the complaint as serious? Or is it a matter of just passing things one from one *********** department/person to the next? After the first complaint I was asked to send all the required documents to your business banking department which I did. I was promised to get a call from them the same day which never happened. I did receive several sms'regarding incontact and ebucks and that is it! They did send an account number but it is still frozen!! Also, I am the only person on the account after I instructed them TWICE of the point below but I was simply IGNORED! 1. My business partner must have her own internet banking 2. She must be added to incontact 3. She must be able to transact at the bank without my signature.

All three these instructions were ignored and she is not even on the account.

What an absolute PATHETIC bunch. STAY AWAY FROM USELESS FNB!!

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Replies (1)
TR
Thomas R's update21 Feb 2022, 14:58
Reviewer Update
And STILL the account is not open. Since the 11th I am STILL struggling to open a simple business account.