1 reviews | Active since Jan 2018
useless bank
FNB has been one of the innovative banks in the country. However it is becoming useless every day by day. I try to pull the latest there months statement and I cant. They keep on telling me about cycles. What cycles as I am looking for the latest statement. I don't understand. Their call centre agents are clueless, untrained and are just headless chickens. If I am not struggling with my contact phone it is pulling statement. Change is always good. Bye bye FNB.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***