EA
Ebrahim A

1 reviews | Active since Dec 2014

14 Dec 2017, 14:35

Useless Bank

App**** for a preapproved credit card limit update and new cheque account. To date no card received for my cheque account and limit not increased despite numerous calls and visit to the branch.

I will now try services from other banks.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2017, 16:13
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)