IL
Ishtiyaak L

1 reviews | Active since Feb 2015

02 Nov 2017, 12:02

Useless bank

I tried to apply for a cellphone contract and it says I do not qualify for the deal and there is no options to choose or see the deal to qualify for, emailed them till now no reply or call they so useless, I am so glad that I am closing up my accounts soon with them as it's not a good bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2017, 12:48
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)