USELESS BANK

Good day! I have reported a ********** transaction on my FNB credit card that was made on 18 January. I have logged a dispute. FNB rep**** that it will take 7-10 days. I’ve been spending hours on my phone since then to sort out the issue with no success. I’ve also spend hours on my FNB secure chat with endless frustration. I am a FNB customer since 2001 and suppose to have a private banker but useless support! Can’t believe in this day and age that one can struggle so much to get service out of your bank!