1 reviews | Active since Feb 2013
Useless as to what the state of my account is
Why do I keep on getting emails every 3/4 days requesting some sort of documentation that is outstanding on my business account after everything have been submitted WEEKS AGO!!!!! THE ACCOUNT IS ACTIVE AND NOTHING IS OUTSTANDING!!!!!!!!!!!
I swear if you send me one more mail requesting some sort of document that have been submitted already I will close the account, thats a promise. I dont have time for companies that have 0 sense and controls in place to do business with customers, This is absolutely unacceptable!!
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***F was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Johan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Business Banking for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***F was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)