1 reviews | Active since May 2016
Useless app and more useless staff
<p>i needed a bank statement to indicate my salary paid in Dec. this option is not available via the app?!? I don't have access to my internet banking as I'm on leave, and the mobisite has the same useless options as the app. When requesting this, the banker said the statement can't be provided. And because FNB csn offer a proper app, I need to pay R13 per page for a transaction history???? </p>
Good day Ms. Madamn
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Madamn
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***