1 reviews | Active since Jul 2009
Useless app
<p>Given the ****s and security risks why does the new and improved FNB banking app (which you have to use if you want eBucks) have no security measures in place? Was able to add a new recipient and make a payment without any sms notification or OTP required at all - the sms telling me I did this came a few minutes after the payment went through - bit too late! Will rather stick to old website and not earn eBucks at least some sort of security there.</p>
Good day Ms. erikab
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. erikab
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
