1 reviews | Active since May 2017
Useless and non resposive
So as a new client just getting set up was a nightmare, then looking to get some support seems to be something they dont understand, waited on line for about 45 minutes and had to do a security check 3 times for 3 different people. My wife convinced me to move from my previous bank where I have been happy for over 15 years , what a mistake.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***