1 reviews | Active since Aug 2016
Useless/Agonizing service.
<p>Seeing that my money has being credited and physically not received it by FNB i did contact them three days later. Upon speaking to a very *********** agent regarding my query she decided to keep mute till i hanged up expecting that a she(a service provided) will give me a call back. May i propose that a senior representative of FNB give me a call to resolve this unnecessary complaint.</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)