USELESS!!!

I have downgraded my account and CLOSED my overdraft. Yet, I receive REPEATED messages that my cheque account is in overdraft and I need to make immediate payment.

I have reported this BOTH telephonically AND on Secure Chat and was ASSURED that the overdraft is CLOSED so WHY am I still getting messages? Do I get financial penalties for "BEING IN OVERDRAFT" on a CLOSED overdraft account!??!?!

Can they do nothing right? WHAT HAPPENED to the good service we USED to receive from FNB? Where are the competent people who deals with issues like these?