Useless

I app**** for a gold cheque account at FNB on 5/05/15 and only recieved my card today.<br> When i did that application I also app**** for a PS4 through them.<br> When I phoned in today to hear what the status of that was, they said that the application has been cancelled yesterday which I was not aware of.<br> Today I have to sit on the phone with them where they are trying to remedy this and I spoke to Marildia Reed when she phoned me and told me I have to redo the application so I asked her to transfer me so that I can do so.<br> Got through to the right department and there they tell me that they cannot even see if I qualify for the ps4.<br> Now I am dealing with multiple people from FNB that are all giving me different stories as to what is happening and then some that I get put through to, to sort out my issues where they then once again tell me that they will phone me back.<br> I have logged a complaint on Hello Peter about 2 weeks ago (687545) and yet nobody has spoken to me to remedy that situation as I always have to phone in and sort out the issues myself.<br> I cannot put in words how utterly disgusted I am with regards to FNB as their service as well as promises are never what they state it is.