Useless

I currently hold a cheque account with FNB and for the past few months I have received numerous phone calls and emails from fnb offering me a credit card and selling the vast benefits that I would receive if I opened a credit card with FNB. After constant nagging I agreed to open the account specifically for the benefits. Last week I was told that my ebucks benefits was not activated and it was set to minimum balance after I specifically requested for my account to be settled after 30 days. I called into the call center and was absolutely disgusted by the service I received. The consultants were so rude and unhelpful and continuously sent me to different departments. After almost an hour on the phone I finally gave as I was put on hold for most of the call.