1 reviews | Active since Aug 2011

09 Aug 2019, 07:26

Useless

So I have had a Fusion account for almost a year but never had access to a credit facility that comes with the fusion account, I also have a fusion account bank card but my when I log into my online banking profile my account name says its platinum cheque account, I had to reapply to for a credit now please sort out this confusion and don't offer something to someone when u cant honour what u offering

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2019, 11:33
Official
Good Day Mr Harold,  
 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is ***NF

Regards 
 
 Hello Peter Complaints Team 

Email address: ***
 Tel number: ***

Best regards,