MH
Mark H

1 reviews | Active since Jul 2013

18 Feb 2019, 16:45

Useless

@FNB your internal processes and customer service are terrible. Anyone reading this please, please, please don't trust FNB with your money. There are much better banks out there. This is particularly directed at Frik Basson and his team in FNB Business who have been totally useless helping me solve an issue that they have raised.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2019, 08:49
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)

Best regards,