Useless

Item: FNB (First National Bank)
Rating: 2
Author: Lewellyn L

24 July 2015 I went to FNB branch in Constantia JHB in 14 avenue. I went there for a personal loan. I needed the funds for the 25 July 2015......USELESS, USELESS, USELESS. I am still waiting for feedback.<br> Apparently they waiting for employment confirmation my thing is how long do they call my company. Standard Bank was far more helpful then FNB and this is not the first time they doing this to me. Why they let me stand in the branch collect my documentation advise me they will get back to me and nothing happens there.<br> Tomorrow I will be closing my FNB account and rather open one with standard bank. At least they advise you what is happening. <br>

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

27 Jul 2015, 16:23

Hello web123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 728620.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Jul 2015, 16:23

Official