tB
thobiswa B

1 reviews | Active since Feb 2017

14 Feb 2017, 11:28

USELESS

<p>we have been paying for this over a year!</p> <p> </p> <p>I then had a problem at work that needed there assist a lady Named Nkule was the one who was suppose to be assisting me but she was so useless and had attitude waisted a month of my time all she did was to be a masenger to my employer i gave her every document to assist her with my case all she did was send email to my employer then came back to give me feedback i already know told me they wont assist since the amount owed to me by my employer is so little for them to assist which she never advice before. she went on telling me i must find help somewhere else...what the hell are we paying for because eveything she did i was able to do as well this is rubish!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Feb 2017, 12:44
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)