Useless

<p>I am a Platinum account holder with FNB and are strugling just to get bank statements of a certain month. The agent advised me just because of my statement option that was selected i will need to get that at the branch. Nice going FNB! That is the service I am looking for. Why am I paying for services i never use and when I need something, I need to do everything myself anyway. Dissapointed but looking forward to better service elsewere. FNB used to be a great bank. But the staff that are working there now think that they can still ride on the wave of the old reputation. Catch a wake up please.</p>