mK
mohammed K

1 reviews | Active since Feb 2018

01 Mar 2018, 20:31

Use of stored and obtained data not explained and no answer from them either

No reply from FNB regarding their methods of obtaining or using data. Lodged complaint and got a response that someone will contact me but no response.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2018, 09:35
Official

Good Day TiredofdataAbuse,

Kindly be advised as the email address provided and cell phone number belongs to someone else.

Credit card as requested that you should call them directly. *** or email ***

Kind regards,

Hello Peter Team

mK
mohammed K's update05 Mar 2018, 12:11
Reviewer Update
I have had one email response saying that you will assign someone to my complaint. I have no creditcard with FNB - this is about your data usage and nothing to do with your creditcard department. I am making a formal data abuse complaint against FNB, also for bad debt collection practices.