1 reviews | Active since Aug 2016
URGENT!! Top Up Dept Protection Plan Deducting Money Without My Conccent
<p>This is now getting ridiculous.<br />How dare FNB still deduct money off my account after numerous phone calls and emails<br />stating that it is fixed. I did not agree to this contract and FNB does not have the right to take my money out of my account.</p> <p>If I'm not refunded by and this matter is not resolved by 31 January 2017, I'm taking my account to another bank.</p> <p>I also had enough of FNBs bull****. I'm taking this to the Ombudsman, Consumer Act, and Carte Blanche, because clearly FNB does not care about their customers and looking after their money.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)