Urgent statements required

I would like to advise we have been trying to purchase a vehicle and only documents required are three months bank statement on my savings account. According to three consultants telephonically Tshenolo,Siphokazi and Lungile and two consultants in the branch in Goldman Street I am only able to receive my statements once it is generated which in this case will be the 15th April 2022. Taking into account all the years I've banked with FNB my accounts have been on monthly statements and as per them the system auto-generated statements to quarterly due to clients paying for statements. In my personal opinion decisions like this cannot be made on behalf of a client as we need access to our own statements whenever we need it. I have never ever dealt with such a incompotent bank ever. There are always issues. Fnb is well aware that most companies do not accept transactional history to do business and yet they are just laid back and advise that there is nothing they could do but wait till the 15th. To me as a customer it's not about the wait it's about not being able to access my statements anytime I require them. We have taken then matter to Twitter a week and a half ago and received feedback from a accredited RJacobs on Twitter and was promised to my husband they would assist with promptly getting my statements and yet it's it's week and a half later and still getting emails from Retails Service Recovery they are looking into the matter. If only they are as quick as they are with debiting your account yet they are not. This is unacceptable from a national bank seriously. I am very disappointed that I have banked with fnb for over 9 years and this is the loyalty they have to their clients.