MN
Mpolokeng N
1 reviews | Active since Jan 2015
27 Nov 2020, 15:00
Urgent request ignored
I sent an email to FNB on Tuesday stating my request was urgent, its Friday now and I have received any form of communication from them.
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Replies (1)MN
Mpolokeng N's updateReviewer Update
30 Nov 2020, 08:54FNB just contacted through the same banker I requested that I get changed from. Johan just told me FNB will not be able to assist me, I intentionally didn't contact him because everytime I request something from him he always tells me the bank cannot help me. I have had it with FNB because ABSA helped me in the past when I was faced with the exact matter and ABSA isn't even my bank but my bank of more than 15 years is refusing. If i knew this would be the case I should have contacted ABSA from the word go not FNB and close my bank account with you. That is how I know FNB is refusing to assist me once again. I have attached a supporting documents, providing the matter is out of my hands but they only decide to contact me today when I sent the email last week Tuesday. Now I see why so many people have left your bank, you have no clientele whatsoever all you care about is offering your clients more debt.
MN
Mpolokeng N's update30 Nov 2020, 08:54
Reviewer Update
FNB just contacted through the same banker I requested that I get changed from. Johan just told me FNB will not be able to assist me, I intentionally didn't contact him because everytime I request something from him he always tells me the bank cannot help me. I have had it with FNB because ABSA helped me in the past when I was faced with the exact matter and ABSA isn't even my bank but my bank of more than 15 years is refusing. If i knew this would be the case I should have contacted ABSA from the word go not FNB and close my bank account with you. That is how I know FNB is refusing to assist me once again. I have attached a supporting documents, providing the matter is out of my hands but they only decide to contact me today when I sent the email last week Tuesday. Now I see why so many people have left your bank, you have no clientele whatsoever all you care about is offering your clients more debt.