Urgent Request for Immediate Removal of Settled Loan Record from Credit Profile

Dear FNB Credit Department,

I am writing to urgently request the removal of a settled temporary loan record from my credit profile. I took a temporary loan of R500 on 22 September and repaid it in full on 26 September. Despite this, FNB still appears on my credit record, which is unacceptable as the loan has been fully settled.

Please treat this matter as urgent and update my credit profile immediately to reflect the correct status. I expect written confirmation once the update has been processed.

If this issue is not resolved promptly, I will have no choice but to escalate the matter to the relevant credit bureau and the Banking Ombudsman for further investigation.

Thank you for your immediate attention to this matter.